Privacy Policy
Effective date: Sept 01, 2026
We’re a local property services company, not a data company. We collect the minimum information needed to quote your job and do your work, we keep it safe, and we never sell it. This page explains the details in plain language. Questions about any of it — call us or email [email protected] and a person will answer.
Who we are
J&J Property Group provides snow removal, lawn care, landscaping, stone work, yard cleanup and cottage care across Kawartha Lakes, Peterborough & area, and the Haliburton Highlands. We’re based in Lindsay, Ontario. For anything privacy-related, we are the “organization” responsible for your information under Canada’s federal privacy law (PIPEDA), and the contact at the bottom of this page is how you reach us about it.
What we collect, and why
Quote and consultation forms. When you ask for a price or a consultation, we ask for your name, a way to reach you (phone or email — one is enough), your town, and optionally your property address and a photo of the job. We use this for exactly one purpose: preparing your quote and, if you hire us, doing the work and staying in touch about it. The address helps us give you an exact price instead of a range; the photo helps us show up prepared. Both are optional.
Price estimator selections. The instant estimators on our snow and lawn pages work in your browser. Seeing your price range requires no personal information at all. The choices you make (driveway size, plan type, property area) are only saved together with your contact details if you choose to send them to us for a firm quote.
Referral information. If you tell us a neighbour referred you, we record that so both of you get the referral credit. That’s the only thing it’s used for.
Photos of our work at your property. If we’d like to photograph completed work at your property for our website or portfolio, we’ll ask you first. Storm-check and visit-update photos we send you as part of cottage and seasonal care are for you; we don’t publish those.
What we don’t collect. We don’t run advertising trackers, we don’t buy data about you, and this website has no user accounts. We don’t collect payment card details through this website; invoicing and payment happen separately and directly with you.
Cookies and third-party services
This website sets no tracking or advertising cookies. WordPress, the software the site runs on, may set small technical cookies if you interact with forms (for security checks) — these identify your browser session, not you.
A few pieces of the site are delivered by third parties, which means your browser contacts their servers and they receive standard technical information such as your IP address:
- Google Fonts supplies the site’s typefaces.
- Google Maps displays the service-area map on our Contact page.
Both are governed by Google’s privacy policy. If we add visitor analytics in the future (to see, for example, which pages people find useful), we will use it in a privacy-respecting configuration and update this page.
Who we share information with
Nobody, for marketing — full stop. We never sell, rent, or trade your information.
Like any small business, we use a few service providers to operate: our website hosting company (which stores the site and the form submissions you send), and our email provider (which delivers our messages to you). These providers process data on our behalf and are not permitted to use it for their own purposes. Some providers may store data outside Canada (commonly in the United States), where it is subject to the laws of that country.
We would disclose information if the law genuinely required it — a court order, for example — and in no other case.
How long we keep it
Quote requests that don’t turn into work are kept for up to two years, in case you come back to us, and then deleted. Customer records for work we’ve performed are kept for seven years to meet Canadian tax and business record requirements, then deleted. If you’d like your information removed sooner, ask — unless we’re legally required to keep something, we’ll delete it.
How we protect it
Form submissions travel over an encrypted connection (HTTPS). Access to submitted information is limited to the people who need it to quote and perform your work. No system is perfectly secure, but we treat your information the way we’d want our own treated, and if a breach ever created real risk to you, we would tell you and the Privacy Commissioner as the law requires.
Your rights
Under PIPEDA you can, at any time:
- Ask what we have. We’ll show you the personal information we hold about you.
- Correct it. If something’s wrong or out of date, we’ll fix it.
- Withdraw consent. You can ask us to stop using your information or delete it, subject to the legal record-keeping described above.
- Complain. We’d rather you talk to us first — we’ll take it seriously — but you always have the right to contact the Office of the Privacy Commissioner of Canada (priv.gc.ca, 1-800-282-1376).
To exercise any of these, call us or email [email protected]. We don’t make you fill out forms to ask questions about your own information.
Children
Our services and website are directed at property owners, not children, and we don’t knowingly collect information from anyone under 18.
Changes to this policy
If we change how we handle your information, we’ll update this page and change the effective date at the top. Meaningful changes — a new analytics tool, for example — will be noted plainly rather than buried.
Contact
J&J Property Group Lindsay, Ontario Phone: [INSERT REAL PHONE] Email: [email protected]
Website image credits
Some photographs on this site are licensed from photographers via Creative Commons, with thanks:
- “Snow-covered house and driveway” by Famartin, CC BY-SA 4.0, via Wikimedia Commons
- “Snow-covered front yard and driveway” by Famartin, CC BY-SA 4.0, via Wikimedia Commons
- “Man mowing the lawn in a suburban garden” by Shixart1985, CC BY 2.0, via Wikimedia Commons
- “Leaf rake and leaves” by David Goehring, CC BY 2.0, via Wikimedia Commons
- “Barnsley House garden path” by Acabashi, CC BY-SA 4.0 (cropped), via Wikimedia Commons
License texts: creativecommons.org/licenses/by-sa/4.0 and creativecommons.org/licenses/by/2.0